Our Guarantee of Service

We guarantee we will evaluate your company annually and ensure you are in the best possible group to maximize your premium savings. We maintain tiered groups with different discounts so we can readily upgrade you if your claims experience supports this.

We guarantee you will have an assigned account manager who knows the situation and status of your cases. Every employer is assigned to an account manager with significant experience with Ohio workers’ compensation issues. All account managers are available through a toll free 800 phone number, direct dial lines to their desks, and through individual email boxes. Having an assigned account manager gives you a single point of contact and a single point of accountability for how your case(s) is handled.

We guarantee that every case that goes to hearing will be reviewed by legal counsel and will have a customized strategy to achieve the best possible outcome. Once a strategy has been developed, the OMA sends the attorney or professional hearing representative with the appropriate skill level and experience to produce the desired results. OMA hearing experts know their geographic territories and the personalities involved in the Industrial Commission hearings, which helps them define more effective strategies.

We guarantee to do all we can to keep your company in group because we know it represents your best opportunity to reduce your workers’ comp premiums. With our tiered groups we work hard to retain you in a group should your claims experience slip in a given year. If your company cannot qualify for a group, we will work with you to get you back on track to re-qualify as soon as possible.